COVID-19 Requirements

APC Prosthetics is strongly encouraging social distancing and good hand hygiene when visiting our clinics. Upon entering our clinics, we require all our clients and their carer to check-in through the QR code available, sanitise their hand and wear masks. The following COVID-19 requirements will be enforced at our clinics, to ensure the safety of our clients, staff and visitors.

  • All clients and their carer must check-in using the QR code.
  • A limit of 1 carer per client to minimise the number of people in our clinics.
  • Masks are to be worn upon entering any APC clinic and for the duration of the appointment.
  • Hand sanitise at entry, we have sanitisers readily available at reception.
  • Please contact us ahead of your appointment if you are experiencing any COVID symptoms or have visited any affected venues listed on the NSW Government website: https://www.nsw.gov.au/covid-19/latest-news-and-updates

We appreciate your cooperation in keeping our clinics safe for all.

NDIS Participants Guide To Your Planning Meeting

Your planning meeting is where you discuss your functional goals and any funding requirements you require for the life of your next NDIS Plan.

Prior to meeting with your NDIS Local Area Co-ordinator (LAC), we recommend our participants contact our NDIS Administration Staff at APC Prosthetics to discuss your requirements, so they can assist in formulating the finer details for discussion with your Local Area Co-ordinator at your meeting.

 

Key points to discuss during your initial planning meeting

  1. Provision for Maintenance: this includes the cost of maintenance to your current limb. Please note an assessment, quotation and Assistive Technology Request is required by NDIS. This cost should be included under Capacity Building (CB) Daily Activity, please account 4-6 hours for the report and 8 hours for maintenance.
  2. Provision for Capital Supports/Assistive Technology: this will include the funding for your prostheses. Please note these items need to be quoted and approved through the Assistive Technology approval process.
  3. Provision for Core Supports: this includes ongoing low-cost consumables related to your prostheses, such as socks and sprays. Please note higher cost consumables need to be quoted and approved.

 

We recommend requesting for your NDIS Local Area Co-ordinator’s phone number and email address, so we can communicate with them directly if you require us to do so.

If you would like to have a chat about the NDIS and how we can help you prepare for your planning meeting, please contact your local APC NDIS Coordinator.

 

We’re Hiring an Experienced Clinical Prosthetist

Position Available at APC Prosthetics

APC Prosthetics has been one of Australia’s most innovative prosthetics practices since its establishment in 1998. We service a diverse client load across our four state-of-the-art facilities in Sydney, Newcastle and the NSW Central Coast. APC Prosthetics have been pioneers in diverse areas such as osseointegration, TMR, sporting solutions and paediatric care throughout our 22-year history. Our current team of 20 clinicians have collective experience exceeding 250 years.

A unique mix of lifestyle and professional growth awaits the successful candidate. State-of-the-art working environments, together with industry-leading benefits and comprehensive immigration supports are offered. If you are truly passionate about prosthetics, wish to join a close-knit team dedicated to optimal client outcomes, and have a desire to build a successful long-term career in the prosthetic profession in Australia, APC Prosthetics would like to speak with you.

 

Key Responsibilities

  • Independently provide a complete prosthetic treatment tailored to meet client requirements and goals.
  • Utilise new and existing technologies to provide best practice evidence-based care.
  • Build and strengthen relationships with health practitioners in the region.
  • Coordinate and conduct clinics at off-site locations.
  • Contribute to a safe, clean and secure work environment for all staff.
  • Collaborate with and share knowledge with other staff members

 

Desired Attributes

  • Effective time management
  • Teamwork
  • Effective communication skills
  • Attention to detail
  • Problem solving skills
  • Technical manufacturing skills preferable but not essential

 

If you are interested in exploring the role, please contact Harvey Blackney at APC Prosthetics via hblackney@apcprosthetics.com.au.

APC Graduate Program 2021

Are you interested in a guaranteed role upon graduation at one of Australia’s leading prosthetics facilities and $10k towards your final year of study?

We are excited to announce a Graduate Program that offers one successful applicant each year a unique opportunity to gain practical work experience at APC Prosthetics based in one of our facilities in NSW. As a respected leader in Australia, we are committed to continuous learning, application of the latest technologies and evidence-based practice. We aim to make interaction between customers and APC Prosthetics a rewarding experience.

The Graduate Program is currently open for applications.

 

Graduate Program Highlights

  • $10,000 payment towards your final year study costs
  • The successful applicant will complete their University Prosthetic Placement at one of the APC Facilities
  • 2-year fixed contract of employment immediately following successful graduation
  • Targeted mentoring and skill development working with a multidisciplinary team, exposure to a broad range of clients, and with the latest technologies
  • Up to 8 weeks of temporary accommodation at the commencement of the 2-year contract
  • Consideration for ongoing permanent employment at the completion of the Graduate Program

Assessment Criteria

  • Review of application & academic results
  • Face-to-face panel interview

Applicant Requirements

  • Penultimate year of the Australian University Prosthetics & Orthotics course
  • Committed to a 2-year fixed-term contract based at one of the APC Facilities in NSW, immediately post-graduation
  • Committed to complete University Prosthetic Placement at one of the APC Facilities in the final year of study
  • An Australian Citizen or Permanent Resident
  • Provide a copy of your P&O course academic transcripts
  • Application in your preferred format, i.e. video submission with a resume or resume & cover letter, submitted via email before the deadline.

Email your full application to ANZHRMgr@ossur.com, by Friday 30th October, outlining why you believe you should be chosen for this exciting opportunity. The successful applicant will be notified by the end of December.

New extension to NDIS review plans due to COVID-19

In response to the COVID-19 pandemic, the NDIS has introduced changes to the current plan review process. This involves extending your current plan for an extra 12 months. The extension of your plan will have the same amount of funding for your Core and Capacity Building Budget as currently allocated. This fund allocation will only cover the ongoing maintenance of your prosthetics and NOT include the funding for any new prosthesis or socket replacements. All new prostheses or socket replacements require a quotation to be sent to the NDIS for approval.

If you have any questions about the NDIS plan extensions, please reach out to your Prosthetist.

Reviewing your prosthetic plans at APC

Best practice care recommends your prosthetist undertakes 6-monthly reviews of your prosthesis and your care plan to ensure it is still meeting your needs and allowing you to achieve your intended goals. With the changes to the NDIS plan review process, it is important that you arrange an appointment with your prosthetist prior to your new plan being implemented or extended (or if you have recently had your plan extended). Your prosthetist will be able to submit quotations to the NDIS so that the funding you need for any new prostheses or socket replacements can be allocated in your new plan. This process will reduce the time needed for the NDIS to approve your request in the future.

Our safety commitment to you

We are now almost 6-months into the COVID-19 outbreak.  It has been a challenging time for our community, and we are all doing our best to adapt to the “new normal”. We remain hopeful governments and the broader community will make progress containing the COVID-19 threat, but also remain pragmatic in our mid to long term outlook.

APC Prosthetics clients and personnel have fortunately remained untouched by COVID. The health of our clients and our dedicated team is always our main priority. We constantly update our treatment & procedures in line with NSW Health recommendations, to ensure we have the best practices in place to prevent the spread of COVID-19. These measures include pre-visit screening and the use of protective equipment whilst on site. Our physical environment is regularly cleaned and disinfected throughout the day, including between appointments.

You may feel unsure about visiting health service providers due to the current COVID-19 environment, however, please be assured that our APC Clinics and staff are operating to the highest standards to mitigate transmission risks. We will also accommodate your requests to make your visit comfortable and safe. Please speak with our reception team if there are any requests you have when making your appointment.

We look forward to seeing you in the near future and remain dedicated to providing you with the best care in the safest environment.

COVID-19 Notification

We contact you to provide an update on measures being taken by APC Prosthetics to deal with the current COVID-19 virus concern.

Firstly, it is important to announce that we have just been advised by the Federal Health Minister, Greg Hunt, that prosthetic/amputee services are considered essential services.  Subsequently we ask all of our clients to continue with their current treatment plans and current involvement with APC.  The exception being if you are experiencing cold/flu like symptoms, or need to follow self-isolation protocols.  If this does occur, please speak with our administration/reception team to discuss the deferment of your treatment.  We will attempt to prioritise the completion of your care at a later date.

Our primary focus is to ensure the health and well-being of our staff and our clients.  To this end, we have followed the health authority guidelines and protocols.  We are focusing on :-

  • Hygiene – In line with best practice
  • Social distancing recommendations – To minimise any risk of potential transmission
  • Isolation of any staff member displaying cold or flu symptoms – Zero risk objective

These measures may mean a slight change of procedures when you visit the APC clinics, but won’t impact your treatment.  We will continue to monitor the recommendations of the authorities and respond accordingly to ensure your health and peace of mind.  The situation continues to evolve, but we have a dedicated team who are focusing solely on managing this complicated situation.  Rest assured we will act conservatively to ensure the absolute safety of our clients.

From Monday 23rd March, we will be adjusting our work rosters and working in isolated independent split teams at selected APC locations.  We are doing this to ensure continuity of services to our clients at all locations should any of our team be exposed to the virus.

Our services will continue to be available, and our clinics open.  Continuity of service is important at this time.  We will continue to monitor the situation closely and keep our clients and partners updated.  If this status changes, we will immediately advise.

The team at APC are committed to the care of the local amputee community, and will do our best to meet your needs in this unusual time.  If you have any concerns or queries, please do not hesitate to contact us.

Kindest regards,

Harvey Blackney
Managing Director
APC Prosthetics

APC Central Coast Clinic Grand Opening Event

Bandaged Bear Breakfast 2020

APC’S BANDAGED BEAR FUNDRAISING WRAPPED UP

The team here at APC would like to thank you for all your continued support for the APC Bandaged Bear Appeal 2020. It is with great pleasure we announce that, with your help, we were able to raise a total of $5,200 for the Bandaged Bear appeal.

Our team at APC Prosthetics have been supporting the Bandaged Bear Appeal for over 10 years to raise funds for world-class care and treatment as well as further research #forsickkids, so they can live their healthiest lives possible.

The Bandaged Bear Raffle

We have decided to wrap up our fundraising efforts early, and will save the raffle draw for our 2021 event. We would like to thank everyone who generously donated to the Bandaged Bear Raffle prize pool. We have ensured that all the prizes donated have been returned to all the generous suppliers.

We look forward to the future Bandaged Bear event in 2021 and hope to see you all soon at our APC Clinics.

If you have any questions regarding the Bandaged Bear Fundraiser, please contact marketing@apcprosthetics.com.au.

YOUR DONATION AND SUPPORT GO TOWARDS HELPING PEOPLE LIKE LACHIE

17-month-old Lachie has only ever known life with one hand. While still in the womb, Lachie’s right hand and forearm were amputated due to a condition known as amniotic band syndrome.

Although the condition has made life a little different for Lachie, it hasn’t held him back in the slightest and thanks to a prosthetic arm and support from our Kids Rehab team, there will be nothing he can’t achieve.

Changing Landscape of NDIS

Much has changed since the NDIS commenced their 3-year pilot program on 1st July 2013 in five areas across Australia. APC was fortunate to be have been involved in the Hunter region NDIS pilot program, managing approximately half of the NDIS amputee clients who went through the trial program in the 3-year period.

Throughout the trial, and following the 1st July 2016 roll-out, we have seen significant change and have been active in working with our NDIS partners to shape the processes for amputees. The NDIS systems are strengthening and becoming more consistent as time moves on.

The NDIS is a CLIENT FOCUSED and CLIENT DRIVEN program. The NDIS is insisting on clients advocating for themselves, and not relying upon service providers to do this for them as they have in the past. The NDIS is empowering amputees to take care of themselves and take control of their prosthetic care. One constant with the NDIS system is the input needed by the participant to create their plan. Participants have the power to expedite their plan approvals and outcomes. The participant driving their own care is the backbone of the NDIS, and as participants, the importance of follow up calls and emails to your planner and local area coordinators cannot be underestimated.

The focus in the planning meeting should be on the inability to perform tasks and other hurdles experienced on a day to day basis by the amputee. The solutions to the listed limitations can then be addressed by your prosthetist and as achievable goals with the provision of the correct Assistive Technology (AT). This is a total change of thinking needed from the amputee population, as historically the mindset has always been on what the amputee can do, not what they cannot do. The key point to be made here is that your prosthetist will find a solution to those listed difficulties through the provision of the appropriate technology.

As a prosthetic service provider, one of our constant hurdles is the approval of the treatment plan, and the subsequent allocation of funding for the treatment. If the correct NDIS procedures are followed by your planner, things simply work. The importance of working with your prosthetist is paramount to achieve a timely and positive outcome. Our client/NDIS interactions now run into the many hundreds and our knowledge and experience in the NDIS system has enabled us to guide our clients through the system in an efficient way. We have found that when things deviate from the normal NDIS process, long delays and client frustrations are the result. I strongly suggest you have discussions with your prosthetist prior to attending your planning meeting.

Some points to remember

  • Talk to your prosthetist prior to your planning meeting
  • Attend your planning meeting with a specific list of achievable goals.
  • A goal of “want to get on with life” is not helping your prosthetist find a solution to your limitation
  • Remember that ongoing maintenance of a prosthesis is just as important as the prosthesis provision itself
  • Funding must be allocated in the correct category for the system to work
  • If your planner is unsure of anything, ask them to contact your prosthetist
  • The participant is the driver so be proactive
  • Your prosthetist will know the NDIS system involving prosthetics better than your planner so ask them for advice

The NDIS are asking all registered service providers to have a quality system in place, and the NDIS will audit all service providers in 2019 to ensure they comply with NDIS standard and requirements.  APC have recently completed this NDIS/Quality and Safeguards audit and have successfully demonstrated that our quality systems meet the high standards the NDIS require from their service providers. APC is one of, if not the first prosthetic service provider to be NDIS accredited through this system in Australia. APC are currently engaged in this audit process, which will demonstrate APC has the systems and processes in place to meet the needs of NDIS participants.  These audits will continue to take place on an annual basis, and successfully completing the audit is a pre-requisite in continuing to be able to provide services to our NDIS amputee clients.

This industry wide audit process will involve all NDIS service providers involved in prosthetics and orthotics and raise the professionalism of our industry. Our professional association AOPA is also heavily involved in assuring the service provision for the amputee participants is at the forefront of care. This governance and guidance based around the NDIS system will set the stage for the continued successful service provision for our clients.

As the landscape changes and we adapt and grow in our knowledge of the system, our clients can be assured that amputee care is in a far better place than it was prior to the start of the NDIS in 2013.  We continue to make ourselves available to support our clients as they work their way through the new system.

Össur Mobility Clinic on the Green 2020 – Register Now!

Monday 20 January 2020
South Oakleigh, Melbourne

The Össur Mobility Clinic on the Green is a unique experience that will introduce amputees to the sport of Golf and also provide an opportunity to network, optimise lifestyle and have fun with other amputees!

Amputees of all ages and abilities are welcome to experience this event. Participants will learn basic, intermediate and advanced golfing techniques from Certified PGA members and experienced/elite Australian amputee golfers and Össur Ambassadors!

Learn the basics of swing dynamics, golf specific warm-up techniques, and discover the physical and mental health benefits the game has to offer. Limited spaces available, register now.

Click here for Mobility Clinic on the Green FAQs.

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