Client Experiences

An amputee from birth, I have experienced many changes in the world of prosthetics.

Receiving my first leg as a 1 year-old I learnt to walk on a sash foot, being an active kid with a desire to keep up with my friends resulted in many trips back to the ‘leg place’ to get my leg fixed.

Over the years I developed a passion for sport which would see me compete at three Paralympics Games, four World Championships, two world cups and a Commonwealth Games. To be the best I would seek the best coaches and support staff, the same applied to my legs. I looked to use the top of the range equipment knowing it would help me achieve my goals, fortunately for me Ossur share that same passion for excellence ensuring amputees have a life without limitations.

A successful outcome is more than just having the right product, you need to know how to use it and be comfortable and confident with the fit, David Howells and the team at APC Prosthetics were the glue that brought it all together.

The team at APC Prosthetics not only helped me achieve my goals as an athlete but ensured I could function at my best day to day following my sporting career.

Having undertaken my greatest challenge to date, completing the Kokoda Track in 2016 I now look to future with excitement and an appetite for more adventure.

As an interstate client it’s very convenient for me to fly in to Sydney and be able to walk from the airport to APC Prosthetics new Alexandria clinic.

Don Elgin

Triple Paralympian, Motivational speaker & author.

Losing a limb is no small thing. It changes everything. In September 2006 my right leg was amputated above the knee following a high speed motorcycle accident. APC Prosthetics have been instrumental in helping me gain my confidence and adjust to life with a prosthetic leg.

I was encouraged to shop around and check out my options when it came to choosing a Prosthetist. This was very good advice as it lead me to APC Prosthetics. The best way of describing my experience with APC is that of a family. Families care for one another and create a sense of belonging. When I arrive at APC, I feel less and less like a “Client” and more like a family member.

All the staff at APC is friendly and supporting. The training offered has allowed me to walk with confidence and move back into activities I use to enjoy. The continuing care has been outstanding as life as an amputee can have its complications. As a Far West NSW resident I have always appreciated the availability and willingness of APC to accommodate my needs, fit me into the schedule and go the extra mile. I recommend APC Prosthetics

The guys at APC Prosthetic’s are great and always there to support me and my needs.  They keep up to date on all the tech and events for an amputee out there, It’s because if them I found out about AMP Camp, learned to Snowboard, longboard and had the leg adjusted to do it

They always service my legs before any of my big event like Tower climbing, Retro running and City to surf.  In addition, to their excellent skill and service of making and adjusting my legs I come in from time to time with crazy plans and inventions and bounce ideas of the guys. They always have feedback and also help me build my own “Stomper” – slipper for double amputees and “Fins” – modified sets of fins for pool and ocean swimming.

I have been attending APC Northmead since 2006. David Howells & the team were referred to me, via another client, with whom my family have connections with & live in the same small town in North West NSW.

My right leg was amputated, above the knee, in 2005 after a farming accident in the Hunter Valley. After getting back to work, I began researching newer leg models & technologies, as I was unsatisfied with the prosthetic leg I was initially fitted with. My lifestyle & work commitments called for a leg with less restrictions & a prosthetist who could think “outside the box” & not accept the status quo. When I first met with David (12months post-accident), I was buoyed by his response & approach to newer technologies. Also his willingness to help me with my wishes to remain in the bush, without altering my career/life, which had been suggested by other “professionals”.

I have found & continue to find extreme expertise within the team, from the administration ladies out the front to the tech guys & prosthetists in the workshop out the back.

Their willingness to support me & my wishes have thoroughly helped me keep my life on track, by updating me & training me to use the latest in prosthetic leg technology, since losing my leg in the accident.

As a rural producer & a competitive horseman, I am required to perform regular physically strenuous duties in day to day life. The team at APC are always able to help adapt or modify my legs to suit such activities. Or simply fit me with the leg, which will allow me to perform such tasks & live my life to the fullest. Without this support I would not be living & competing at the level I do.

Although I do not wear my leg while riding & competing. The training I received & the leg I have been fitted with, has allowed me to accommodate all the pressures & duties of working in the livestock industry, as well as competing at a high level.

MY wife & I have 3young children, who also share our passion for horses & the farming life. They regularly ride & as such I am required to be on hand – as any dad is. The prosthetics I have been fitted with over the years at APC, have given me the confidence needed & allowed me to be the supportive dad/husband which I am required to be, without letting the amputation control my ability.

I have maintained regular visits to the Northmead office since initially visiting in 06. Even though work/family commitments have taken me as far north to Bundaberg QLD & as far west as Condamine QLD.

We still have to travel 700+km, to attend the clinic. But do so in order to maintain the high quality treatment & advice.

Over the years I have recommended David & APC Prosthetics to a number of people. Who I can happily say have visited & are now enjoying the progressive nature of the team at APC.

After the first year following the amputation of my right leg (below knee) I decided to seek the best outcome possible for my personal circumstances.

APC Prosthetics is one of the many companies advertising in the amputee journal. Having spoken to several of the companies I made a decision to visit APC Prosthetics – the intention being to discuss and ascertain what leg options were available to me.

It took just ten minutes with Stefan Laux for me to feel confident in our professional relationship – along with the advice regarding the types of prosthetics available obviously being offered by someone who really knew their stuff.

I now walk on an elevated vacuum system prosthesis. The follow up and professional support is beyond reproach and it is my firmly held belief that without the support and advice I have received since the day I walked in the door of APC Prosthetics I would not be leading a life as “on track” as I am.

My thanks must go to APC Prosthetics for the way I and I know others have been treated.  Our community is fortunate to have a presence such as APC Prosthetics and I look forward to the future in the full confidence that the APC business model will continue to support and benefit amputees Australia wide.

To APC Prosthetics I say thank you.

I’ve known of APC Prosthetics for many years. Even though I don’t wear a prosthetic leg myself, I mix with lots of people who do and most go to APC Prosthetics.

So naturally, when I started cycling seriously and needed a ‘stump bucket’ for my bike, I went straight to APC. You see, it’s not just about legs and arms. They’d never made anything even remotely like what I had in mind but they were happy to give it a go.

They listened to my ideas and investigated the options, came up with new concepts and produced a prototype which I tested and from which we eventually made the stump bucket that I used at the 2008 Beijing Paralympic Games.

Both David and Cameron were great to work with, open to suggestions and very knowledgeable.  The stump bucket passed all the required Paralympic and International Cycling Association criteria and I’m certain it bought me a few seconds at least.