Manager, APC Northmead
Much has changed since the NDIS commenced their 3-year pilot program on 1st July 2013 in five areas across Australia. APC was fortunate to be have been involved in the Hunter region NDIS pilot program, managing approximately half of the NDIS amputee clients who went through the trial program in the 3-year period.
Throughout the trial, and following the 1st July 2016 roll-out, we have seen significant change and have been active in working with our NDIS partners to shape the processes for amputees. The NDIS systems are strengthening and becoming more consistent as time moves on.
The NDIS is a CLIENT FOCUSED and CLIENT DRIVEN program. The NDIS is insisting on clients advocating for themselves, and not relying upon service providers to do this for them as they have in the past. The NDIS is empowering amputees to take care of themselves and take control of their prosthetic care. One constant with the NDIS system is the input needed by the participant to create their plan. Participants have the power to expedite their plan approvals and outcomes. The participant driving their own care is the backbone of the NDIS, and as participants, the importance of follow up calls and emails to your planner and local area coordinators cannot be underestimated.